GATEWATCHER & The City of Chelles

Customer story:
Deploying Network Detection and Response (NDR) in the City of Chelles

Discover the testimony of the City of Chelles, a community of 55,000 residents located in the Île-de-France region, facing the challenge of managing an extensive IT infrastructure with limited resources. Thanks to Gatewatcher’s NDR technology, they strengthened threat detection, optimized network monitoring, and improved operational efficiency, all while meeting the digital sovereignty requirements specific to the public sector.

How the City of Chelles Tackled Cyber Risk with NDR

A sovereign cybersecurity approach tailored to local authorities: extended visibility, proactive threat detection, and optimized resource management.
Challenges
With over 900 devices, 70 monitored sites, and nearly 1,100 users, the City of Chelles must secure a heterogeneous IT environment while adhering to the budgetary constraints of the public sector. The lack of specialized cybersecurity personnel, combined with a wide range of user profiles and varying levels of digital maturity, makes threat supervision and detection particularly challenging.
Solutions
Gatewatcher’s NDR platform was deployed to complement existing tools, providing cross-network visibility and detecting unusual behaviors often missed by traditional solutions. Its intuitive interface, seamless integration, and sovereign-by-design approach enabled smooth adoption within a demanding public-sector environment.
Results
The solution enabled the detection of non-compliant activities such as the use of peer-to-peer protocols, DNS requests to suspicious domains, and unused services generating unnecessary network noise. The NDR platform enhanced the IT department’s ability to prioritize alerts, fine-tune detection rules, and streamline monitoring efforts with a proactive approach.

KEY BENEFITS OF GATEWATCHER’S NDR

01

Monitor

All network traffic for continuous and comprehensive visibility.
02

Unify

Detection, identification, and prioritization through a single, customizable, and intuitive interface.
03

Deploy

A flexible and hybrid solution (non-cloud native) ensuring sovereignty and control over data.
04

Automate and optimize

Remediation with a targeted, complete, and context-aware response, for improved responsiveness.
05

Prioritize

Critical alerts to help analysts focus their efforts and delegate routine incidents to orchestration.

What our other customers have to say about us

GHT Vaucluse, a french regional hospital network

In environments where IT and OT converge, as is often the case in many industries, one of the key challenges is securing all critical infrastructures. NDR complements our existing protections by offering cross-network visibility, allowing us to detect weak signals and anomalies that often go unnoticed with other tools.
Franck BAIBOURDIAN
CISO Avignon University Hospital & Vaucluse Hospital Group

Leeds FC

When deploying NDR, our priority was ensuring visibility across both environments without adding complexity. Gatewatcher allowed us to monitor traffic centrally without interfering with daily operations.
Graham PECK
Information Security Manager and DPO at Leeds United Football Club

KNDS France

Attacks and threats are constantly evolving – if we don’t adapt, the security in place to counter these threats will decrease. We need to maintain a high level of technological agility.
Benoît MOREAU
Cybersecurity Director KNDS France
Benoit Moreau, responsable cybersécurité KNDS

Our products

NDR Platform

Gatewatcher

With complete visibility, early detection, rapid response, and threat anticipation, our NDR platform helps you protect your network.
It intelligently prioritizes risks and analyzes incidents to better align with your business objectives.
To go further
Practical Guide
NDR Insight
The essential guide for CISO and CIO. Enhance your cybersecurity with Gatewatcher’s NDR: advanced detection, precise analysis, rapid response, and proactive threat anticipation.
Report
Decision makers
NDR
2025 Gartner® Magic Quadrant™ for Network Detection and Response (NDR)
Available now: Gartner® Magic Quadrant™ 2025 for NDR. Get access to key insights and emerging trends in the cybersecurity market.
Blog article
Decision makers
NDR
Optimizing your cybersecurity with NDR: what’s the return on investment (ROI)?
NDR turns cybersecurity into a profitable investment. With real-time detection and automated response, it reduces incident-related costs, eases the burden on SOC teams, and limits financial losses caused by cyberattacks.
Video
Artificial Intelligence
NDR
Easy as NDR – What is the R of NDR?
Discover in 2 minutes how Gatewatcher’s NDR revolutionizes the Response component of NDR through simplified orchestration and advanced AI. These innovations enable fast and efficient threat management by reducing the complexity of integrations and optimizing SOC team resources.