Use Case Retail 1

Preserving retail resilience

In 2024, 80% of retailers experienced at least one cyberattack that disrupted their digital or in-store operations (source: VickingCloud). The rapid expansion of omnichannel services has significantly increased the exposure of retail IT systems, including customer databases and logistics partners, all of which are interconnected. In this context, ensuring business continuity and maintaining customer trust makes cybersecurity a strategic business priority.

 

#ransomware #supplychain #OT

Use Case Retail
Use Case Unifiedsecurity Retail Enjeux

Your challenges

Ensuring business and operational continuity across stores and production sites
Managing a fragmented, expansive network connecting stores, warehouses, and partners , making end-to-end visibility and protection across the supply chain difficult
Securing hybrid (cloud/on-prem), heterogeneous (IT/OT), and legacy infrastructures with growing IoT integration, especially around payment systems
Facing slow threat detection (MTTD) and response times (MTTR) across a broad and vulnerable attack surface
Complying with increasingly strict data protection regulations (e.g., GDPR), particularly for customer data integrity and security

Your needs

Unified network visibility

Map all assets and communications across sites and systems (stores, ERP, e-commerce, cloud) to anticipate and mitigate critical vulnerabilities

Threat detection before business impact

Detect anomalies and data exfiltration attempts through contextual, multi-vector analysis, including encrypted traffic

Business-centric alert prioritization

Reduce false positives and focus teams on incidents that genuinely affect revenue or customer relationships

Rapid response without disrupting operations

Isolate only compromised or suspicious components while maintaining essential services (checkout, inventory, payments, deliveries)

In retail, one hour of downtime costs more than just lost sales—it costs customer loyalty.
Use Case Unifiedsecurity Retail
Identify

• Real-time asset inventory and mapping across terminals, users, IT/OT/IoT, workloads, containers, VMs, and cloud—plus usage insights

• Full control over your attack surface

• Detection of risky or abnormal interconnections (suppliers, partners)

Protect

• Comprehensive visibility and protection for internal and external data flows (supply chain)

• Passive monitoring of all critical systems (points of sale, back-office, SaaS)

• Detection of behavior inconsistent with security policies

• Passive, fast deployment that ensures business continuity

Detect

• Behavioral analytics with multi-vector detection, even on encrypted traffic

• Prioritized alerts, especially for critical data exfiltration

• Detection of threats targeting industrial protocols (Modbus, OPC UA, S7COM, etc.)

• Contextualized detection of retail-specific threats with Cyber Threat Intelligence (CTI)

Respond

• Orchestrated response under SOC control: session blocking, device isolation, account deactivation to minimize MTTR

• Remediation prioritized based on business impact

• Seamless integration with existing tools (SIEM, EDR, firewall) for coordinated response

Anticipate

• CTI enrichment: +12M IoCs and 5,000+ new indicators daily, covering threats like e-commerce fraud, phishing, APT groups—sourced from over 3,000 automated feeds

• Monitoring your external digital footprint (employees, brand, exposed assets) with CTI to detect leaks, impersonations, and vulnerabilities before exploitation (Identity & Brand Intelligence)

• Defense strategies continuously updated based on observed threat trends

How We Support You

SCOPING

Our teams support you during the scoping of your detection project. Our experts work with you to analyze the best implementation and configuration strategies. This ensures you receive a technical specification (DAT) tailored to your business context and IT system. This support is provided both to your teams and as additional assistance.

DEPLOYMENT

During the operational deployment phase, our experts guide you step by step in the precise configuration of the various components of the detection and remediation solution. They ensure a fast and functional integration within your IT system until its complete validation.

RUN

Since a long-term relationship is key, our teams remain available to you and provide a range of services: training, support, maintenance, testing, potential improvements, operational readiness (MCO), and security readiness (MCS), ensuring that your system operates correctly and meets your needs.

Find out more about our NDR
Practical Guide
NDR Insight
The essential guide for CISO and CIO. Enhance your cybersecurity with Gatewatcher’s NDR: advanced detection, precise analysis, rapid response, and proactive threat anticipation.

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